REAL VALUE AND RESPECT

Flying into San Diego to see my mom and daughter yesterday. My flight and 2 others were delayed 2 1/2 hours. No fussing- no angry faces or grumblers...everyone friendly patient and understanding. Why??? We were all flying on Southwest Airlines. Southwest has a strong history of making their employees #1. Yes...go back and re-read that last line. Their EMPLOYEES are #1. Their customers are #2. Southwest RESPECTS and treats their employees exceptionally well and in turn their associates treat their customers with exceptional and GENUINE appreciation respect and service.

READ the book NUTS by Kevin and Jackie Freiberg

Southwest Airlines Crazy Recipe for Business and Personal Success

ISBN # for purchase 0767901843 or get it from your local library TODAY

Read this book if you own a business

Read this book if you are a manager or manage a business

Read this book if you are building a business

Read this book if you are getting laid off fired or retired

Read this book if you are 10 to 100 years old a man,woman mom dad single parent

Read this book if you are single engaged married or looking

READ THIS BOOK ( . ) PERIOD

and let me know what you think.

M.S. (More Stuff ) My Flying Buddies next to me said that their son had THIS BOOK as required reading for the Masters program at San Diego State!!!!

SO....ROCK THE SPACE YOU'RE IN! !!

Try saying " I CAN help you" for the next 24 hours.

See what you create around you.

Love and Delight, Peace of Mind and Clarity of Purpose,

to you and those you love,

Joy